|
|
Customer Service
- Free assessment, delivery and installation of products
- 24 hour emergency service
- Evaluation of client for specialized products
- Time and travel to secure proper documentation for patient
- Time and labor involved with trial fittings and product sampling
- Labor for warranty repair of defective products
- Follow-up with physicians (progress and compliance)
- Product and technology training for physicians and therapists
- Respiratory health education to seniors in
assisted living centers
- Providing additional E tanks at no charge
- Providing equipment in special cases prior to being able to
bill for them
- Accepting assignment
- Accepting full payment at the “maximum allowable
charge” rate
- Medicare
& Medicaid
participant
- Billing of primary or secondary payer sources
- Rework of denied claims
|
|